Terms of service

Welcome to the website of La-Pampa.com (hereinafter referred to as "We," "Our," "Us"). By accessing our website and using our services, you agree to comply with and be bound by these Terms and Conditions of Use (hereinafter referred to as the "T&Cs"). Please read them carefully.

1. Purpose

These T&Cs define the conditions under which you may use our website www.la-pampa.com and purchase products offered by La Pampa Ramatuelle.

2. Access to the Website

Access to our website is restricted to individuals of legal age and capable of entering into a contract. By using our site, you certify that you have reached the legal age in your country of residence.

3. Products

Product information, descriptions, and prices available on our website are subject to change at any time without prior notice. We strive to provide accurate product descriptions and images. However, we do not guarantee that the images displayed will exactly match the products received, particularly due to display variations on different screens.

4. Orders

You may place an order through our website. All orders are final upon our confirmation and receipt of payment. We reserve the right to cancel or refuse any order, particularly in cases of non-payment, stock issues, or suspected fraud.

5. Prices and Payment

Our product prices are listed in euros and include applicable taxes (VAT included or not). Shipping fees are not included in the displayed price and are calculated at checkout.

We accept payments via Visa, Mastercard, PayPal, American Express, and any other payment methods mentioned by Shopify Payments.

6. Delivery

Delivery times are provided at checkout and may vary depending on the destination. We are not responsible for delivery delays caused by unforeseen circumstances (customs, strikes, weather conditions, etc.).

If you experience any issues with delivery, please contact us at contact@la-pampa.com.

7. Return and Refund Policy

We accept returns within 14 days of receipt, provided that the products are returned in their original condition and packaging.

Return shipping costs are the responsibility of the buyer, except in cases of defective products.

8. Website Use and Intellectual Property

All content on this website, including text, images, logos, and graphics, is protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or use our content in any way without our prior written authorization.

9. Liability

La Pampa Ramatuelle cannot be held liable for direct or indirect damages resulting from the use of this website or the purchased products, within the limits of applicable law.

10. Data Protection

We are committed to respecting your privacy and protecting your personal data. For more information, please refer to our Privacy Policy.

11. Changes to the T&Cs

We reserve the right to modify these T&Cs at any time. Changes will take effect as soon as they are published on the website. We encourage you to regularly check this page to stay informed about any updates.